Policies & General Information

Check-in/Check-out & Hours

• Site Check-In: 2:00 PM

• Cabin/Park Model Check-In: 3:00 PM

• All Reservations Check-Out: 11:00 AM

• Office & Store Hours

• April 1 – September 1

  • Monday: Closed (may change for holiday weekends)

  • Tuesday – Thursday: 9:00 AM – 6:00 PM

  • Friday – Saturday: 9:00 AM – 7:00 PM

  • Sunday: 9:00 AM – 3:00 PM

  September 2 – October 31

  • Monday: Closed

  • Tuesday – Thursday: 9:00 AM – 5:00 PM

  • Friday – Saturday: 9:00 AM – 6:00 PM

  • Sunday: 9:00 AM – 1:00 PM

  November 1 – March 31

  • Store: Closed until April 1

  • Office: Monday – Friday: 9:00 AM – 3:00 PM
    If you need to stop by the office, please call for an appointment.

• Pool Hours

  • Monday – Saturday: 10:00 AM – 9:00 PM

  • Saturday (Adult Swim): 9:00 PM – 10:00 PM

  • Sunday: 10:00 AM – 7:00 PM

• Minimum check-in age is 18.
• Guests aged 17 and under at the time of check-in are considered children.
• Two-hour early check-in for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.
• Two-hour late check-out for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.

After Hours Check-in

• If your plans change and you need to arrive outside of normal business hours, please refer to your confirmed reservation information.

Reservations & Payments

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance will be due on arrival.
• By using a credit card for a deposit, guarantee or payment, you authorize MHC Property Management L.P. to charge any expenses incurred during your stay to that credit card or apply funds you have on deposit with MHC Property Management L.P. against what you owe.
• Prices and site type are subject to availability.
• Displayed rates and package prices are subject to change.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• RV sites and lodging typically accommodate four guests.  A guest fee is added per day to the reservation rate for each additional guest over four.
• Site assignments cannot be guaranteed.
• Same day reservations are not permitted at Twin Mills.

Cancellations & Refunds

• No refunds will be issued for early departure.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• RV campsites: For stays 1 to 27 days, we allow full refunds for cancellations up to 2 days prior to your arrival date.
• Rental accommodations: For stays 1 to 27 days, we allow full refunds for cancellations 7 days prior to your arrival date. For guests booking a stay in a rental accommodation located in California of 30 or fewer consecutive days, a full refund will be given for reservations cancelled within 24 hours of booking provided the reservation’s arrival date is at least 72 hours after the time of booking.
• Long-term or seasonal stays: For stays 28 days to 179 days at an RV campsite or in a rental accommodation, if you cancel or change your reservation up to and including 45 days prior to your scheduled arrival date, we will issue a refund for the amounts paid by you. If you cancel your reservation and provide less than the required 45 days’ notice, you will forfeit your deposit amount. For guests booking a long-term or seasonal reservation in a rental accommodation in California (31 days to 179 days), if you cancel or change your reservation up to and including 45 days prior to your scheduled arrival date, we will issue a refund for the amounts paid by you. If you cancel your reservation and provide less than the required notice, you forfeit your deposit amount.

Pet Policy

• Pets friendly (limit 2 pets).
• Pet policy for rental accommodations: Pets are welcome. For those who camp with pets, there is a pet fee of $10 per pet per night for our pet-friendly rental units. The fee may vary at select properties. Service animals are not pets. The Company complies with the Americans with Disabilities Act (ADA) and state/local laws regarding service animals. Service animals may accompany a disabled person without any proof of disability or certification for the service animal. Guests traveling with a service animal will not be charged a pet fee. Charges may be incurred, however, should a service animal damage the rental unit.

Campsite Services & Information

• Personal golf carts are permitted and must be registered at check-in with proof of insurance. An official golf cart sticker will be issued and must be placed on the lower right corner of the windshield.
• Renting carts from a vendor other than Twin Mills must be approved by Camp Resort Management.