Policies & General Information

Check-in/Check-out & Hours

• Campsite check-in: 2 p.m.
• Campsite check-out: 2 p.m.
• Rental check-in: 3 p.m.
• Rental check-out: 11 a.m.
• Office Hours: Monday - Closed, Tuesday - 10 a.m. - 4 p.m., Wednesday - 10 a.m. - 4 p.m., Thursday - 10 a.m. - 4 p.m., Friday - 10 a.m. - 5 p.m., Saturday - Closed, Sunday - Closed.
• Store Hours: Monday - Closed, Tuesday - 10 a.m. - 5 p.m., Wednesday - 10 a.m. - 5 p.m., Thursday - 10 a.m. - 5 p.m., Friday - 10 a.m. - 6 p.m., Saturday - 10 a.m. - 6 p.m., Sunday - 10 a.m. - 3 p.m.
• Minimum check-in age is 18.
• Guests aged 17 and under at the time of check-in are considered children.
• Two-hour early check-in for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.
• Two-hour late check-out for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.

After Hours Check-in

• If your plans change and you need to arrive outside of normal business hours, please refer to your confirmed reservation information.

Reservations & Payments

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance will be due on arrival.
• By using a credit card for a deposit, guarantee or payment, you authorize MHC Property Management L.P. to charge any expenses incurred during your stay to that credit card or apply funds you have on deposit with MHC Property Management L.P. against what you owe.
• Prices and site type are subject to availability.
• Displayed rates and package prices are subject to change.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• RV sites and lodging typically accommodate four guests.  A guest fee is added per day to the reservation rate for each additional guest over four.
• Site assignments cannot be guaranteed.
• Same day reservations are not permitted at Twin Mills.

Cancellations & Refunds

• No refunds will be issued for early departure.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• RV campsites: We allow full refunds for cancellations up to 2 days prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: for cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay.

Pet Policy

• Pets friendly (limit 2 pets).
• Pet policy for rental accommodations: Pets are welcome. For those who camp with pets, there is a pet fee of $10 per pet per night for our pet-friendly rental units. The fee may vary at select properties. Service animals are not pets. The Company complies with the Americans with Disabilities Act (ADA) and state/local laws regarding service animals. Service animals may accompany a disabled person without any proof of disability or certification for the service animal. Guests traveling with a service animal will not be charged a pet fee. Charges may be incurred, however, should a service animal damage the rental unit.

Campsite Services & Information

• Personal golf carts are permitted and must be registered at check-in with proof of insurance. An official golf cart sticker will be issued and must be placed on the lower right corner of the windshield.
• Renting carts from a vendor other than Twin Mills must be approved by Camp Resort Management.