General Policies & Information

• Policies subject to change without notice.

Check-in/Check-out & Hours

• Check-in: 1 p.m.
• Check-out: 11 a.m.
• Two-hour late check-out for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.

After Hours Arrival

• If your plans change and you need to arrive outside of normal business hours, please refer to your confirmed reservation information, or, contact the campground at (520) 426-7000 prior to arrival to make late arrival arrangements.

Reservation & Rates

• Mandatory two night reservations required for weekends and 3 nights for holidays.
• Single night midweek campsite reservations may be booked.
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• To make changes to your reservation please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.

Deposit and Payment Schedule

• By using a credit card for a deposit, guarantee, or payment, you agree to the following: "If I used a credit card for a deposit, guarantee, or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with MHC Property Management L.P. against what I owe."

Daily/Weekly Stays

• Your credit card will be charged a deposit of one night rack rate. Any remaining balance is due upon arrival.

Extended Stays

• For all stays of one month or longer, a one month deposit up to a maximum deposit of $750 is required at the time of reservation. Balance due on reservation start date.

Cancellation and Refund Policy

• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• No refunds will be issued for early check-out.
• RV campsites: We allow full refunds for cancellations up to 2 days prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: for cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay. The only exception is a death or documented major family medical emergency, which will entitle the guest to full refund of the deposit if the cancellation is made prior to check-in. Refunds for death or extended hospitalization will be reviewed on an individual basis at the regional level.

Pet Policy

• Rental Pet Policy: Pets are welcome. For those who camp with pets, there is a pet fee of $10 per pet per night for our pet-friendly rental units. The fee may vary at select properties. Service animals are not pets. The Company complies with the Americans with Disabilities Act (ADA) and state/local laws regarding service animals. Service animals may accompany a disabled person without any proof of disability or certification for the service animal. Guests traveling with a service animal will not be charged a pet fee. Charges may be incurred, however, should a service animal damage the rental unit.
• Pet fees (currently pet fees are waived at the resort until further notice).
• No pets are allowed in or around resort buildings.
• Pets may be walked in designated areas on a leash.
• Pets must be kept on a leash of no more than 8 feet.
• Pets may be carried on bikes, in arms or in cars.
• Owners are required to immediately clean up pet droppings.
• Drainage basins and cactus plants are not safe areas for pets.
• Pets are not allowed to urinate on or near any plants.
• Pets must be kept inside your RV if you are gone.
• Vicious dogs are not allowed.
• Max 2 pets per site.
• Immediate eviction will follow any pet bite or attack.
• You will be held liable for any property damage caused by your pets.
• Pet owners with 3 violations will have their tenancy terminated by Fiesta Grande.
• Please call for monthly reservations for pet sites.

Campground Services & Information

• Age qualified community.
• Children are allowed to visit for up to 2 weeks. Restrictions to amenities may apply to children under 18.
• Extra persons are $2 per person per day plus tax, with a max limit of 14 days (based on double occupancy)
• For stays 30 days or longer please call for availability.
• Rates displayed do not include any applicable service fees or charges for optional incidentals.
• No tent camping permitted. RVs must be self-contained.